The TrooTrax Call Centre module allows Globalstar de Mexico the real-time information and coordination of dispatcher agents required to make informed decisions to monitor their customers’ fleets and offer unparalleled real-time support should an event occur, such as vehicle breakdown or theft.
“We’ve seen tremendous growth with our Follow-U service in Mexico”, says Eduardo Pacheco, CEO of Globalstar de Mexico. “The TrooTrax™ platform will enhance that service and provide the means and tools required in the Mexican market for users and operators alike, to view and communicate with their fleet quickly and easily, achieving a better logistic process in their business”.
Thursday August 13,2015
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